The prices of the products published on the homepage or in the different sections of the website are VAT inclusive. They do not include any extra taxes, duties, and custom taxes applicable in the country of destination of the products. They are on customer behalf.

Petra reserves the right to modify the prices of the listed products on the website at any time. Any changes to the prices of products will not affect customers who have already placed an order.


The invoices will be issued exclusively in electronic format upon payment. In Italy only upon explicit request of the customer, which will provide complete data, such as VAT number or Fiscal Code during the purchase phase, inserting the data in the "additional information" field, in the phase of placing the order.

Sales of products carried out on the national territory through the Internet are similar to mail order sales and therefore regulated pursuant to Article 22 of Italian Legislative Decree no. n.633 / 1972 and Art.2 letter oo d.P.R. 696/1996 which provides for the exemption from the obligation to issue the receipt or the receipt.

The Customer can ask when ordering that the products are sent to an address other than the billing address.


On the website, you can make your payments in total security. Among the available payment methods, you can choose to pay with:
Prepaid cards (e.g. PostePay)
Ordinary cards (e.g. Visa, Mastercard, American Express & other main Institutes)
Bank transfer in advance
Cash payment with the collection of the product at our office

Payment by card is always done through PAYPAL service. It is not necessary to be registered with Paypal in order to make the payment. The Paypal pages are protected by the most advanced security systems; you can enter your data in total privacy, processed by Paypal only and exclusively for payment purposes. No data is processed by our systems if not confirmation of payment by PayPal.

To know all the PayPal payment advantages, follow the link:

If you choose to pay by bank transfer, all information required will be displayed after finishing order module. The products will be sent only after we receive the credit on our bank account. If it did not happen so we will notify the customer and wait another 3 days. In case there are no precise communications from the customer regarding placed order, the order will be canceled.